Tbox ambient not working

I just got a brand new Carlinkit AI box. Based on YouTube videos I’ve watched it seems I just connect the provided USB cable to my car and I should have it up on my car screen after a few seconds.

I used to have a Jemluse wireless CarPlay Kit connected and decided to upgrade to this one. The Jemluse device has always worked fine, but this one doesn’t do anything after connected. I just have a blinking green light in the front but it doesn’t seem to turn on.

Now, I just tried connecting to other USB ports in the back of the car for instance and there the unit turns on with the ambient light at the top. I don’t get it, why it won’t turn on in the actual USB port in the front of the car but it does in the others. I tried a different USB cable and it’s the same problem. Any ideas? What can I do?