Honeycomb Charlie Rudder pedals refund?

Has anyone successfully received a refund after cancelling their order for the Charlie rudder pedals? I cancelled my order a few weeks ago. The cancellation was processed and I received an email stating that I would get a refund in 10-14 working days. I'm well past that time window and I still have not received anything. And now they're not replying to any requests and never answer their phones.

CC company won't do anything since this order was placed so long ago.